❓ Frequently Asked Questions
Can I cancel my subscription anytime?
Yes! Weekly subscriptions can be cancelled anytime. You'll have access until your billing period ends.
Lifetime purchases are one-time and cannot be refunded, but they never expire.
What's the difference between Weekly and Lifetime?
Weekly gives you full access for 7 days and auto-renews unless cancelled. Lifetime is a one-time purchase that gives you permanent access to all features forever.
Can I sync my subscription across devices?
Yes! Your subscription syncs automatically when you sign in on the mobile app or web. It's tied to your account, not the device.
Is there a trial period?
You get 50+ frequencies and 5 smart stacks in the Free tier with no time limit. This is essentially a forever trial to experience Tones by Aysa.
What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express) through Stripe. Payments are secure and encrypted.
Can I upgrade from Weekly to Lifetime?
Yes! If you upgrade from Weekly to Lifetime, we'll prorate your payment and credit any remaining time on your Weekly subscription.