Frequently Asked Questions
Getting Started
What is frequency healing?
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Frequency healing uses specific sound frequencies to influence the body and mind. Research shows that different frequencies can affect brainwave patterns, reduce pain, improve sleep, and promote healing. Every frequency in HealToneâ„¢ is backed by scientific studies.
How do I use HealToneâ„¢?
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Simply put on headphones, browse our frequency library, and play the frequencies that match your needs. Each frequency includes information about its benefits and recommended duration. You can also create custom frequency baths by combining multiple frequencies.
Do I need special equipment?
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No! Just headphones or speakers. Some frequencies work better with headphones (like binaural beats), but most can be played through any audio device. The app works on phones, tablets, and computers.
Subscription & Pricing
How does the free tier work?
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Free users get 7 frequency plays to try the app. This lets you experience the power of frequency healing before deciding to upgrade. No credit card required for the free tier.
What's the difference between Weekly and Lifetime?
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Weekly is $2.99/week with unlimited access. Lifetime is $29.99 one-time payment for unlimited access forever. If you plan to use HealToneâ„¢ for more than 10 weeks, Lifetime is the better value.
Is there a money-back guarantee?
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Yes! We offer a 30-day money-back guarantee. If you're not satisfied for any reason, email us at origin@aeonmi.ai and we'll refund you in full—no questions asked.
Can I cancel anytime?
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Absolutely. Weekly subscriptions can be canceled anytime from your profile page. There are no long-term contracts or cancellation fees.
Using the App
How long should I listen to frequencies?
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Each frequency has a recommended duration (usually 5-30 minutes). Start with shorter sessions and increase as you get comfortable. Many users find 15-20 minutes per day effective.
When will I see results?
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Many users report immediate effects like relaxation or pain relief. For deeper benefits like improved sleep patterns or reduced anxiety, most people notice significant changes within 7-14 days of regular use.
Can I use multiple frequencies at once?
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Yes! Our frequency bath feature lets you combine up to 4 frequencies simultaneously. We also offer pre-made frequency baths designed for specific purposes like deep sleep, focus, or healing.
Safety & Medical
Is frequency healing safe?
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Yes, frequency healing is safe when used as directed. However, it's not a replacement for medical treatment. If you have a medical condition, consult your healthcare provider. People with epilepsy should avoid frequencies that could trigger seizures.
Can I use this with medical devices?
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If you have a pacemaker or other electronic medical device, consult your doctor before using frequency healing. In most cases, it's safe, but it's always better to check first.
Technical Support
The app isn't loading. What do I do?
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Try clearing your browser cache and reloading the page. Make sure you're using a modern browser (Chrome, Firefox, Safari, or Edge). If problems persist, contact us at origin@aeonmi.ai
Can I use the app offline?
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Currently, HealToneâ„¢ requires an internet connection. Offline mode is coming in a future update!
Still have questions?
We're here to help!
Contact Us